Introduction

EverPine Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address, date of birth
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Health Information: Medical conditions, fitness level, dietary restrictions, emergency contact information
• Travel Information: Tour preferences, booking history, special requests
• Communications: Messages, feedback, and correspondence with us

How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings and reservations
• Communicate with you about your tours, including confirmations, updates, and safety information
• Ensure your safety and provide appropriate accommodations during tours
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our services and develop new offerings
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, email communications, and booking management
• Parks Canada: Required information for backcountry permits and park access
• Emergency Services: In case of medical emergencies or safety incidents
• Legal Authorities: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at everpine-adventures@gmail.com

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

EverPine Adventures
324 58 Ave SE #4000
Calgary, AB T2H 0P1, Canada
Phone: +1 587 367 2171
Email: everpine-adventures@gmail.com